Capacity

Capacity is the maximum amount a space, service, resource, or activity can support under a defined limit.

The limit might be the number of people in a room, beds in a dorm, vehicles available, seats in a class, or another measurable amount. Capacity helps the system know when no more use should be accepted.

What Can Set the Capacity?

  • Physical space or number of seats.
  • Safety or legal limits.
  • Available rooms, beds, vehicles, equipment, or other inventory.
  • Staffing or service limits.
  • A business rule set by the organization.

The reason behind the limit matters. A system should not treat every capacity number as a simple sales target.


How Is Capacity Different From Availability?

TermSimple MeaningExample
CapacityHow much can be supported.A room can hold 50 people.
AvailabilityWhether something can still be booked.20 places are still open.
OccupancyHow much is being used or filled.30 of the 50 places are occupied.

How Does Capacity Affect Booking?

Capacity can become a booking rule. If a class has space for 20 people and 20 places are already taken, the booking process should not normally accept another participant unless the setup allows an approved exception.

Booking Ninjas' Capacity Management tracks limits and usage and can apply capacity rules as bookings change.


Sources and Further Reading

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