Add Booking Engine overview video
Booking Engine Overview
Show the customer journey from availability to booking and payment.
Core Product
Take Bookings 24/7
Let customers check availability, book, and pay without waiting for staff. Booking Ninjas keeps the reservation and the work around it connected in Salesforce—even while your team is offline.
The Booking Engine Is the Front Door to Core
Core is Booking Engine + Reservation System for $400/month. The Booking Engine brings customers in. The Reservation System keeps availability, reservations, billing, check-in/check-out, and daily operations connected.
This is the foundation of Booking Ninjas. The Booking Engine is already included in Core, with no separate Booking Engine subscription.
Watch the Booking Engine in Action
See how customers find availability, book, pay, and how the reservation reaches your team inside Booking Ninjas Core.
Add booking rules & availability video
Availability & Booking Rules
Show how availability, capacity, rates, cutoffs, and restrictions shape what customers can book.
Add reservation workflow video
What Staff See Next
Show the reservation, customer, payment, changes, check-in, and reporting after the booking arrives.
Salesforce AppExchange proof
Verified in the Salesforce Ecosystem
Booking Ninjas is publicly listed on Salesforce AppExchange. The listing gives buyers a public place to review the product and pricing, while Salesforce's review process provides technical and security validation.
Take Bookings Even While You Sleep
Your booking channel does not need office hours. Customers can book while your team is busy, closed, or asleep.
Stay Open 24/7
Let customers check availability and book outside normal staff hours.
Capture More Direct Revenue
Give customers a direct path to book instead of waiting for a call, email, or staff response.
Collect Payment
Collect payment as part of the configured booking flow.
Keep Operations Updated
Create the reservation, update availability, send confirmation, and give staff the record they need.
Set the Rules Once
Control when, what, and how customers can book.
Booking Windows
Control when bookings can be created or changed.
Capacity
Apply configured capacity and availability limits.
Cutoffs & Blackouts
Set advance notice, blackout dates, and cutoff times.
Permissions
Control who can create, edit, approve, or manage bookings.
Confirm Bookings Automatically
Core can send standard confirmations and reservation reminders after the booking is created.
Booking Confirmations
Send confirmation details when a booking is created or updated.
Reservation Reminders
Use standard reminder workflows for normal reservation communication.
Broader Outreach
For email drafting, calling, WhatsApp, conversation history, or multichannel follow-up, add the Communication Hub extension.
Handle Changes Without Losing History
Apply cancellation rules, reopen availability, and keep the reservation history for staff and reporting.
- Configured cancellation rules
- Availability updates after changes
- Reservation history for reporting
- Notifications and follow-up workflows
Support Repeat Bookings
Use repeat reservations for stays, programs, standing schedules, or recurring resource use.
- Repeat stays or resource use
- Standing schedules
- Programs or training sessions
- Edit individual reservations when supported by the configured workflow
- Keep related reservations connected to the broader schedule
From Availability to Booking
The Booking Engine handles the customer journey while Core keeps the reservation connected to operations.
Show Availability
Present the rooms, spaces, units, or resources that can be booked.
Apply Rules
Check availability, capacity, rates, cutoffs, and restrictions.
Book
Capture the customer details and create the reservation.
Take Payment
Collect payment through the configured payment flow when required.
Run Operations
Confirm, update, cancel, check in, check out, and report from the same system.
Common Use Cases
Use the Booking Engine wherever customers need to reserve rooms, spaces, units, or other bookable resources.
Core Package
Booking Engine Pricing
The Booking Engine is included in Core with the Reservation System.
Core Package
Booking Engine + Reservation System
Subscription
$400
/ month / organization or package
Core includes both the Booking Engine and Reservation System. There is no separate Booking Engine subscription on top of the $400 Core price.
- Booking Engine
- Reservation Management
- Availability Management
- Rate Controller
- Invoicing & Billing
- Group Booking
- Check-in / Check-out
- Standard reports & dashboards
One-time implementation
Implementation
Pricing
To be discussed
Implementation depends on your inventory, booking rules, data, integrations, payments, testing, training, and rollout.
Basic transactional communication and supported built-in integrations are included platform capabilities. Communication Hub, third-party licenses and transaction fees, premium AI, new integrations, and custom development can be separate where required.
Booking Engine: Booking Ninjas vs Other Approaches
See how Booking Ninjas Core compares with manual booking and standalone tools.
| Capability | Manual / Basic | Booking Ninjas | Standalone Tool |
|---|---|---|---|
| Availability | Manual checks | Live availability rules | Usually supported |
| Reservation management | Separate records | Included in Core | Depends on product |
| Booking rules | Manual rules | Configurable rules | Usually supported |
| Billing & invoicing | Separate tools | Included in Core | Often separate |
| Salesforce context | No native connection | Salesforce-native | Requires integration |
| Basic confirmations | Manual | Included in Core | Usually supported |
| Broader multichannel outreach | Separate tools | Communication Hub add-on | Depends on product |
| Best fit | Simple booking needs | Bookings + Salesforce operations | Standalone booking workflows |
Frequently Asked Questions
Make Your Booking Page an Always-On Sales Channel
Let customers book when they are ready—not only when staff are available. Connect availability, booking rules, payments, reservations, and operations in one Core workflow.