Cloud-Based Property Management System (PMS)

All-In-One PMS Built
On Salesforce To Manage
Your Properties In One Interface

Manage all your properties easily on an all-in-one,
single interface built on Salesforce.

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Modernize Your Property Management To Increase Efficiency & Revenue

Do you find that your legacy Property Management System has issues like these?

Difficulty setting up email and SMS drip campaigns to maintain guest relationships
Difficulty managing your customer data from anywhere to make personalized decisions
You find yourself manually calculating fees, payments, and accounting
You find yourself sending individual emails to customers or staff on routine issues
Payments received and made are still handled manually
Too many spreadsheets are made, making it difficult to keep up
Minor changes can’t be made on your own
Difficulty with consistent communication with everyone in the ecosystem
No unification of data between POS and other systems in one centralized place
Inability to allow you to make data-driven decisions

Learn more about why we’re different

We’ve spoken to multiple property managers, and we know that you’re concerned about cost, complexity, and difficulty.
We know that your experience with previous systems may have left you feeling that it is too time-consuming to get on board, which may even create more problems for you.
Booking Ninjas is different from your legacy PMS system.

Here’s what you’re getting:

An all-in-one solution, all on one single platform, saving you a lot of time so you can focus on revenue generation
Cloud-based means you can access the system and data anywhere and everywhere
You save time, effort, and headaches because the system is easy to learn, use and control
Your unique needs are seen to with our customization and personalization options

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First Salesforce Recognized
Property Management System

We know your focus will be on giving your guests a great experience. So our focus is on giving property managers like you an excellent user experience!

At Booking Ninjas, we’re the world’s first to team up with Salesforce, a leading customer relationship management (CRM) platform through the integration of our solution onto the Salesforce platform.

Booking Ninja’s technology flows, scalability, and other features are designed to help you achieve a return on your investment as soon as possible.

Our system promises an unparalleled CRM platform experience so you can easily and efficiently manage your guest and customers digitally. This way, your staff can focus on what truly matters – providing exceptional customer service.

Be part of our growing community of Booking Ninja members and experience the exceptional Salesforce difference now.

Read more about our natively-built Salesforce integrationhere.

Core Components of Booking Ninjas Property Management System

Reservation System

Cloud-Based & Mobile Friendly

Know the real-time status of rooms & reservations made
Keep everyone from staff to guests informed

Why a reservation system within the PMS?

The standard the Central Reservations System (CRS) sits above the property management level to manage and distribute Availability, Rates, and Inventory (ARI) to guests via various channels.

The Property Management System (PMS), meanwhile, manages all of the on-premises management needs, such as housekeeping, POS, guest check-in, and check-out, among others.

But Booking Ninjas combines the features of both into one easy, simple application, making access and use simple, efficient, and quick. This saves you time, allowing you to focus on giving your guests a better experience

Rooms Availability Status Grid

Availability Hour Grid (AHG) to Improve Resource Planning

Gain complete oversight of all rooms and reservations with an easy drag and drop interface with our Availability Hour Grid (AHG). Plan resource allocation well in advance and keep a look out for current and future availabilities.

Our Reservation Management “Command Center” features:

A drag and drop interface allowing staff to change, re-assign or move rooms
Manage property cleaning statuses
Reservation management - search, make and look up reservations with simple and advanced filters

Room Rate Controller (RRC)

Our AI-Based Yield Management Pricing System helps with:

Attempting to coordinate and manage pricing dynamism with legacy PMSes can be slow, unintuitive, and take up a lot of time due to manual work. But that’s no longer an issue with Booking Ninjas’ integrated, AI-powered management pricing system.

Experience absolute control over present and future room rates.

Our AI algorithm will help you easily identify the best revenue sources with intelligent rule-based pricing strategies – so you can be assured that you’re not missing out on revenue opportunities.

Importantly, it integrates fully and seamlessly with external booking sites such as Agoda or Booking.com – say goodbye to multiple logins and manual labor!

You can also choose to manually or automatically set room rates, and even send mass updates to all your booking channels and engines.

Key technical features:

Manage rate restrictions, daily pricing changes, monthly, hourly and minimum pricing.
Is fully connected to external booking sites such as Booking.com and Agoda
Allows you to set up pricing rules based on occupancy levels and other rule-based pricing strategies
Pricing is fully connected to Booking Engine

Integrated Accounting System

Worry-Free Finance & Payment Management

We understand the challenges of handling multitudes of operational work – and how financial management can take up a huge chunk of your time. Booking Ninjas will handle all finances related to your business so you can have peace of mind and focus on strategy and management instead.

Features:

Integrates with other parts of the system for automatic transactions
This makes the entire process more efficient and less reliant on manual work

In-House Reporting and Analytics Tools

Helps You Make Data-Driven Business Decisions

Data is key to understanding and improving businesses – this is true for businesses across all verticals and industries, including real estate and property management.

Enjoy higher revenues and better customer satisfaction with our AI-powered, data analytics system. It provides deep insights to help you understand what’s working or not for your business, and your teams can find that evidence-based decision-making can result in more impactful strategies and changes.

Features:

Collect data from Booking Ninjas’ system (reservation, payment, new/old guests, and more)
Our Tableau integration will:
- Visualize data smartly and concisely
- Give insights through a powerful, fully compatible business intelligence add-on (an SF owned product - better to specify)
- Generate impressive and useful graphs and visualizations to help you understand all the key analytics quicker and better
- Share dashboards and change data interpretation

Salesforce App Exchange

Extend the Capabilities of Your PMS

Legacy digital systems used to function on a needs-basis, without the capability to expand features without overhauling the entire system. With Booking Ninjas, you can optimize your property management workflow with add-ons in anticipation of scaling up or when new needs arise.

There are a plethora of third-party applications on the Salesforce App Exchange. Because our system is fully integrated with Salesforce, you can pick and choose from the many add-ons available – and they will be easily attached to Booking Ninjas so you can enjoy their features immediately.

This future-proofing strategy will save you a lot of time and high costs as compared to staying with your legacy PMS – because our system is just intelligent and advanced like that.

Mobile App

For Owners, Staff and Guests

Our mobile app is a one-stop destination that allows property managers or owners to conveniently and efficiently control what happens in the backend.

Additionally, it features multiple modes with appropriate controls and functions for your staff, housekeeping, travel agents, as well as guests.

Here’s a brief breakdown of what you’ll get:

For Owners

Real-time information is just a click away. Immediately see information about the management company you’ve hired, on top of occupancy rates, guest profiles, as well as other key property performance information.

You can also book or reserve dates for your own personal use, approve work order expenses, or other property improvement budgets that the management company is tasked to oversee.

For Staff

Staff will find the system that’s fully synced with the central PMS system easy to navigate and helps them be more efficient with their work.

Features:

Time entry system
Manage cleaning schedules
See property management task lists
Self-management of their own task list
Notification for rooms requiring maintenance and cleaning (such as from requests)

For Guests

Residents will find the platform easy and simple to use, with these features:

Bill payments
Agreement viewing
Reservation editing
Ordering
Access rewards points
Payment information update
Amenities or add-on booking

Built For Various Types Of Property

Booking Ninjas ain’t just for the big players – not only can our entire system be customized, but it is applicable to virtually any kind of property that needs to be managed.

From hotels, resorts, homestays, and Air BnBs, to co-working spaces, and offices – all types of property management teams can benefit from Booking Ninja’s advanced system.

Hotels

Hostels

Restaurants

Property Managers

Country Clubs

Coworking

Self Storage

Student Housing

Parking Facilities

Event

Cloud-Based Senior & Assisted Living Software

Senior Living

Vacation Rentals

Villas

Government

Nonprofit

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Why Booking Ninjas

Seamless integration with a variety of apps, websites and 3rd party API services, increasing the likelihood of direct bookings from your site

Easy-to-use mobile platform allowing you to manage your property from anywhere in the world and be more accessible to the younger generation

Top of the line technology to adapt to the 4th Industrial Revolution

The Einstein AI difference. Real-time data and analytics to help identify weaknesses of your business. AI powered suggestions on how to fix them.

Unparalleled experience working with Salesforce, the world’s leading CRM. First and only property management company to be an official Salesforce partner.

Consulting services to get the most out of your Salesforce cloud (even if you’re not a PMS user)

Constant and consistent software updates, making sure you have the best technology at your disposal.

Form deeper customer relationships with AI-generated customer preferences. Know what the call is about before even answering the phone.

Control what members of your staff have access to specific features of your property.

Form deeper customer relationships with AI-generated customer preferences. Know what the call is about before even answering the phone.

Testimonials

Don’t just take our word for it.

Hear it from our satisfied clients who have not just improved their brand’s market share, but also benefited from experienced optimized workflows, increased efficiencies, and most importantly – improved daily yields

Yesid Sanchez

Fantastic Application!

Love the system and the easy to use Interface. Really helps with organizing my daily tasks, as well as following up with clients. I highly recommend this system to small business owners or anyone interested in taking their business to the next level. Efficient and easy to use!

Zarko Draskovic

Great application!!!

Very pleased with our new system - Easy to use, easy to organize, it is very helpful. Easy to integrate with other apps, its in continuous improvement. I like how simple it is to browse through accounts and track information. The overall product is great, very handy for large or small businesses.

Yovanna Rojas

Best system ever!!!

Very helpful operating system, easy to navigate and very helpful. Great tool for our day to day tasks as well as our client relationships and follow up methods. Excellent Job!!!

Yesid Sanchez

Fantastic Application!

Zarko Draskovic

Great application!!!

Yovanna Rojas

Best system ever!!!

Very helpful operating system, easy to navigate and very helpful. Great tool for our day to day tasks as well as our client relationships and follow up methods. Excellent Job!!!

Case Studies

Eleven Experience

Eleven Experience is a Home-Adventure Travel destination that sets a new standard in experiential travel. Taking a unique approach to Hospitality, Eleven Experience lodges are ideal venues to focus on outdoor adventure pursuits and escape from the hustle and bustle of daily life

Easter Seals House

Easter Seals House is a Medical Travel & Respite Accommodation to stay when traveling to Vancouver for medical treatment and appointments. Easter Seals BC is a service of the BC Lions Society For Children With Disabilities.

HFTP South Florida

Established in 1952, Hospitality Financial and Technology Professionals (HFTP ®) has been a voice for the financial and technology segments of the hospitality industry, providing solutions to the challenges of stakeholders in the industry

HTFP improves systematic engagement, workflow, and operational speed by adopting the Booking Ninjas system.

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