- Engage and nurture potential renters with AI-powered automation that feels personal and responsive, helping you accomplish more with fewer resources.
- Centralize your operations from leasing to maintenance while building stronger community connections through one unified platform designed specifically for multifamily properties.
- Our comprehensive solution includes everything you need: leasing and marketing tools, maintenance management, resident communication, accounting, and detailed reporting—scalable for properties of any size.
Centralize Communication Across Your Entire Property Portfolio
- Attract quality residents with a user-friendly digital experience—from initial inquiry through lease signing and online payments—while keeping everyone informed through an intuitive resident portal.
- Send instant messages to vendors, owners, or residents individually or in groups via SMS and built-in announcements, keeping everyone on the same page.
- Deliver the seamless, modern experience today's renters expect at every stage of their journey, from prospect to long-term resident.
- Build your brand and convert more prospects with integrated marketing tools that help you reach the right renters and showcase what makes your properties special.
- Provide 24/7 self-service access to account information, documents, and updates for both residents and property owners through dedicated mobile-friendly portals.
- Make smarter leasing decisions with AI-powered tenant screening that helps you assess risk accurately, protect your revenue, and maintain the right tenant mix.
Simplify Marketing and Leasing with Modern Digital Tools
- Keep your properties fully occupied with streamlined marketing and leasing tools that create a smooth experience from first contact to move-in day, helping you maintain predictable revenue and happier residents.
- Eliminate paperwork hassles with online lease signing and digital deposit collection, giving prospects the convenient experience they expect while reducing your administrative burden.
- Boost occupancy rates through integrated digital marketing, virtual and in-person showing options, and a seamless lead-to-lease workflow that doesn't let prospects slip through the cracks.
Track and Manage Maintenance Requests Effortlessly
- Simplify maintenance operations to boost property value and keep residents happy with faster response times and better communication.
- Enable residents, owners, and staff to submit work orders with photo and video attachments, then track progress in real-time from any device.
- Let residents submit requests directly through the mobile app while you categorize, prioritize, and update them on progress—all from one central system.
- Store and share important documents like leases, inspection photos, and property records securely with residents and owners, accessible anytime.
- Streamline move-ins with digital inspection reports that residents complete online, automatically syncing to all portals for full transparency.
- Generate work orders directly from inspections, compare current and past assessments side-by-side, and easily share reports with all stakeholders.
Collect Rent Faster with Automated Payment Solutions
- Stop chasing rent payments with automated collection tools that give residents flexible payment options they can access 24/7 from any device, improving on-time payment rates.
- Accelerate your leasing process with digital applications that prospects can complete and submit from their phone, tablet, or computer—no office visit required.
- Collect rent online with transparent pricing and no hidden fees, offering customizable payment options for both property managers and residents without charging extra for additional units.
- Ensure timely payments with autopay options and accept multiple payment methods including cash, credit cards, debit cards, and ACH transfers.
- Maintain accurate books with automatic payment tracking, accounts payable management, and bank reconciliation that eliminates manual data entry errors.
Monitor Vendor Performance and Manage Expenses Effectively
- Track and pay vendor bills directly within the platform, eliminating duplicate data entry while monitoring expenses down to the line item level for inventory, renovations, and capital reserves.
- Leverage AI-powered risk assessment services that help you set optimal screening thresholds with regular performance reports comparing your portfolio to industry benchmarks.
- Gain actionable insights into marketing ROI and team performance with comprehensive analytics that help you identify what's working and where to improve.
- Make data-driven decisions confidently with real-time dashboards and visualizations that give you instant access to the metrics that matter most, without hours of manual reporting.
Transparent Pricing for Every Portfolio Size
Affordable plans starting at $150 per unit per month, with no hidden fees or surprise charges!
PLANS & PRICINGWhy Property Managers Choose Booking Ninjas
When you partner with Booking Ninjas for your multifamily property management needs, here's what sets us apart:
- An all-in-one platform that eliminates the need for multiple systems, saving you time and letting you focus on growing your business.
- Standardized workflows and built-in best practices that ensure consistent operations across your entire portfolio.
- Complimentary employee communication and onboarding tools to get your team up to speed quickly.
- Cloud-based, mobile-friendly access that lets you manage your properties from anywhere, at any time, on any device.
- Enterprise-grade reliability and security powered by the Salesforce platform.
- Intuitive interface that's easy to learn and use, reducing training time and minimizing mistakes.
- Flexible customization options that adapt to your unique workflows and property requirements.
Reduce Accounting Errors with Integrated Financial Management
- Minimize manual data entry with AI-powered automation that streamlines bill processing and payment workflows, freeing up your time for more strategic work.
- Work within a complete accounting system that delivers more accurate, consistent financial data than spreadsheets ever could, with built-in safeguards and validation.
- Cut costs and save time with purpose-built property management accounting tools designed by accountants, for property managers.
Make Better Decisions with Real-Time Analytics and Reporting
- Get instant access to accurate, up-to-date data that gives you a clear picture of your business performance across all properties.
- Track what matters most with real-time analytics that measure marketing ROI, leasing velocity, maintenance costs, and team productivity.
- Choose from an extensive library of pre-built reports designed for multifamily operators, or create custom reports that answer your specific questions.
- Stop wasting time pulling data from multiple systems—generate comprehensive reports instantly with all your data in one place.
Turn Your Data Into Actionable Insights That Drive Better Business Decisions
What is a multifamily property management system?
A multifamily property management system is software that helps property managers, owners, and landlords automate daily tasks and streamline operations across apartment buildings and residential complexes. It typically includes tools for leasing, rent collection, maintenance tracking, resident communication, and financial reporting—all in one centralized platform.
What does the multifamily industry include?
The multifamily industry encompasses apartment buildings, condominiums, and residential complexes with multiple rental units. In the United States alone, this sector includes over 170 million households and 800,000 apartment complexes, making it one of the largest real estate asset classes. Property management systems help organize rental properties, manage rent rolls and finances, store account information, and coordinate operations across entire portfolios.
Why should you use property management software for multifamily buildings?
Property management software helps you run your business more efficiently, reduce costs, and provide better service to residents. The top benefits include:
- Higher resident retention through better communication and faster response times
- Automated workflows that save hours of manual work each week
- Centralized data storage with all property records and accounts in one secure location
- Simplified accounting and financial management with fewer errors
- Seamless integrations with other property technology tools you already use
How does multifamily property management software work?
Most multifamily property management software operates on a subscription model with monthly or annual billing. Once you subscribe, you gain immediate access to all features and tools included in your plan. The cloud-based system allows you to manage your properties from anywhere with an internet connection.
To get started with Booking Ninjas, schedule a meeting with our team. We'll walk you through the platform and answer any questions at a time that works for you.
How to choose the right property management software?
Start by identifying your specific needs and pain points. Consider what features are essential for your operations:
- Do you need comprehensive lease management and automated workflows?
- Are maintenance coordination, resident communication, and accounting capabilities important?
- What's your budget and how many units will you manage?
- Do you need mobile access and integrations with other tools?
You should try a demo of your potential PMS before investing in them.
Speak to Our Multifamily Property Management System Specialist
Don’t go through this alone; our experts have the experience to help you Build a Better Property Management Experience Together thanks to the Booking Ninjas Multifamily PMS
Ready to get started?