Our Core Beliefs
We are a family at Booking Ninjas. And that family extends to teammates, clients, partners, and the entire industry.
Our Commitment
Booking Ninjas is committed to high standards of integrity and excellence. Our every action is defined by our core values - values that ensure we provide the best experience at any time, without sparing our time and resources. We are committing ourselves to the growth of our customers through our easy to use property management software and we will continue to take action that contributes to their success.
Core values
At Booking Ninjas, we have 4 core values that govern our business attitude. We believe these values are essential to every member of the team, and can also be a source of inspiration to other SaaS startups in the industry.
Trust
We believe trust is the cornerstone of business. As teammates, partners, and clients, we strive to build it and treat each other like family.
Equality
We value equality and ensure it in our workplace. Everyone: employees, partners, and clients—gets equal treatment and the chance to grow with us.
Innovation
At Booking Ninjas, innovation is part of our routine. We constantly evolve, refining our models and services to stay ahead—and it works.
Success
At Booking Ninjas, success is a core value and way of life. Setbacks are chances to learn and improve—leaving our clients happier than before.
Our Decision-Making Process
Strategic planning
We take planning very seriously. Research, existing data, past experiences, and raw ideas go into every plan we make. Priorities are evaluated, consequences and benefits are weighed - we make sure every decision is properly thought out.
The Customers’ Point Of View
The customer is always right. We put ourselves in the customer’s shoes to decide what’s best for them. We do so by simply asking, sending out a survey, conducting appropriate research, and other informal ways.
Act & Improve
Time for work. We implement the decision while closing watching outcomes, improving parameters as we go along. Our flexible approach to innovation ensures we can effect small changes as fast as possible.
Our Mentality
We believe in Winning. Winning for our teammates, clients, partners, investors - for everyone. Every member of the Booking Ninjas family sees winning as a part of our core structure, and we consistently push towards maintaining that culture.
Our winning mentality leads us to prioritize:
- Top Talent. We understand an organization is as good as its team, and we put great efforts into hiring top talent in related fields.
- Discipline. Consistency is necessary for winning, and it is a value we instill in every member of the Booking Ninjas team. Day in, day out, we are always giving our best.
- Giving back. We are products of society, and we must give back. The 1-1-1 model is one such way we do that. We pledge 1% of our revenue to improve the state of the world.