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One system. Every move.

Lead with AI-driven precision. The Fortune -500 Standard For PMS.

Real-Time Intelligence, Deep Governance, And A Trusted Agentic Layer.

Booking

Seamless bookings, effortless check-ins, and operations that run like clockwork.

Operations

Facility Management

The discipline that drives efficiency and operational trust.

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Facility Compliance

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Facility Safety Inspection

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Inspection

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Maintenance

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Physical Access Control

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Space Planning

Salesforce-native space planning software that centralizes floor plans, room allocations, and utilization data into a single operational system. Gain real-time visibility into space usage, streamline room management workflows, and make data-driven facility decisions with confidence.

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Billing & Payments

Every rate, discount, payment, and report—managed in real time. No errors, no friction.

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Audit Trail

Salesforce-native audit trail software that automates audit trail management, logs time-stamped system activity, tracks field-level changes, and strengthens compliance and governance visibility.

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Chargeback Management

Salesforce-native chargeback management software that centralizes payment disputes, automates evidence collection, tracks chargeback trends, and protects revenue with structured case management and real-time reporting.

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Contract Billing

Salesforce-native contract billing software that automates agreement-based invoicing, recurring schedules, pricing enforcement, and revenue forecasting with full CRM visibility.

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Discount Management

Salesforce-native discount management software that automates discount approvals, enforces pricing rules, tracks margin impact, and protects revenue with structured governance and real-time visibility.

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Fee Management

Salesforce-native fee management software that automates tuition billing, student installment plans, and cloud-based reporting while providing real-time visibility into school and university fee collection.

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Financial Reporting

Salesforce-native financial reporting software that automates financial reporting management, delivers real-time dashboards, consolidates multi-location data, and provides structured revenue and margin visibility.

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Invoice Management

Salesforce-native invoice management software that automates invoice creation, approval workflows, and invoice reconciliation while providing real-time aging, payment tracking, and full financial visibility.

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Online Payment Collection

Salesforce-native online payment collection software that automates digital payment links, hosted pages, credit card and ACH processing, and real-time invoice tracking with full financial visibility.

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Payment Authorization

Salesforce-native payment authorization software that validates credit card and ACH transactions in real time, enforces rule-based approvals, reduces fraud risk, and tracks every authorization inside one unified platform.

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Payment Processing

Salesforce-native payment processing software that automates credit card and ACH transactions, manages authorizations and refunds, and delivers real-time financial visibility inside one unified platform.

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Payment Reconciliation

Salesforce-native payment reconciliation software that automates transaction matching, tracks gateway settlements, flags discrepancies, and delivers real-time financial accuracy inside one unified platform.

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Payment Reminder

Salesforce-native payment reminder software that automates scheduled payment management, sends smart invoice reminders, reduces overdue balances, and improves real-time cash flow visibility.

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PCI Compliance

Salesforce-native PCI compliance software that automates PCI compliance management, monitors card data security controls, and supports audit-ready documentation with real-time visibility.

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Point of Sale (POS)

Salesforce-native point of sale software to process payments, sync inventory in real time, connect transactions to CRM, and manage multi-location revenue from one unified platform.

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Recurring Billing

Automate recurring invoices, manage subscriptions, and ensure predictable revenue with rule-based billing that runs on schedule—no manual work required

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Recurring Revenue

Salesforce-native recurring revenue management software that tracks subscription revenue, monitors renewals and churn, measures MRR and ARR, and forecasts predictable revenue growth with real-time visibility.

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Refund Management

Salesforce-native refund management software that automates approvals, enforces cancellation policies, tracks financial impact, and delivers audit-ready visibility across bookings and payments.

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Split Billing

Salesforce-native split billing software that divides charges across multiple payers, automates shared invoices, tracks payments independently, and provides real-time financial visibility.

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Stored Value Management

Salesforce-native stored value management software to issue, track, redeem, refund, and report on gift cards, vouchers, loyalty credits, prepaid balances, raffle credits, and booking credits in one connected platform.

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Subscription Billing

Salesforce-native subscription billing software that automates recurring invoices, manages subscription lifecycles, handles upgrades and proration, and tracks MRR and ARR in real time.

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Tax Calculation

Salesforce-native tax calculation software that automates real-time sales tax computation, applies jurisdiction-based rules, reduces compliance risk, and ensures accurate invoice-level tax reporting.

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Ready to Run Your Entire Portfolio on Salesforce?

Future-proof your operations — boost revenue, cut costs, and secure your portfolio in Salesforce.

Insights

Real-time dashboards, exportable reports, and KPI intelligence engineered to drive executive decisions.

Custom Dashboard

Custom Dashboard

Salesforce-native custom dashboard software delivering configurable KPI views, interactive analytics, and role-based reporting to support flexible, real-time decision-making.

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Revenue Forecasting

Revenue Forecasting

Salesforce-native revenue forecasting software delivering revenue planning capabilities, predictive modeling, and structured forecast management to support accurate projections and executive oversight.

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Multi-Property

Multi-Property

Unlock smarter hotel group management—centralize control, sync operations, and drive growth across all your properties with one seamless solution.

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People & Portals

From executives to guests, every stakeholder gets a dedicated portal built for clarity, speed, and trust.

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Client Portal

Salesforce-native client portal software delivering a secure client portal platform to centralize collaboration, automate service workflows, manage billing, and strengthen long-term client relationships.

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Community Platform

Salesforce-native community platform software delivering enterprise community management capabilities to connect members, streamline communication, manage events, and strengthen engagement across digital communities.

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Customer Feedback

Salesforce-native customer feedback software delivering feedback management software, survey management software, and voice of customer software tools to collect insights, segment audiences, manage communication preferences, and ensure compliant engagement.

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Customer Portal

Salesforce-native customer portal software that can be configured for tenant, student, guest, member, and customer self-service workflows, including profile management, requests, payments, communication, documents, and role-based portal access in one connected system.

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Data Privacy

Salesforce-native data privacy management software delivering consent management software tools to centralize privacy controls, automate data subject workflows, and ensure enterprise-wide compliance with data protection regulations.

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Digital Identity Verification

Salesforce-native digital identity verification software delivering identity federation software tools to authenticate users, establish trusted digital identities, and enable secure access across distributed systems.

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Email Automation

Salesforce-native email automation software delivering transactional email software and bulk messaging software tools to streamline email workflows, personalize communication, and centralize enterprise messaging operations.

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Employee Portal

Salesforce-native employee portal software delivering secure, role-based access to streamline HR services, automate internal requests, centralize communication, and enhance workforce engagement across your organization.

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Guest Portal

Put your guests in control with 24/7 booking, digital check-in/out, and instant communication—all in one branded portal.

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In App Messaging

Salesforce-native in app messaging software delivering real-time in-app communication tools to personalize engagement, automate notifications, and drive user adoption within your digital platform.

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Member Engagement

Give your members a modern, self-service hub that works 24/7. Let them book, pay, update profiles, and stay connected—all without staff intervention. Simplify bookings, payments, and account updates while reducing your team’s workload.

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Multi Factor Authentication (MFA)

Salesforce-native multi factor authentication software delivering MFA software and risk based authentication software tools to verify user identity, enforce adaptive authentication policies, and protect enterprise systems from unauthorized access.

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Multi-Language

Multi-Language empowers you to deliver a localized guest experience across every touchpoint. Speak their language, increase satisfaction, and convert more direct bookings.

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Multilingual Knowledge Base

Salesforce-native multilingual knowledge base software that can be configured for translated content, multilingual support workflows, localized portals, case routing, translation approvals, and global service reporting in one connected system.

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Owner Portal

Salesforce-native owner portal delivering secure owner portal login access for property management owner portal operations. Provide real-time financial reporting, statements, documents, and communication through property management software with owner portal functionality.

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Partner Portal

Salesforce-native partner portal software delivering secure, role-based access to enable partner onboarding, deal registration, document sharing, performance tracking, and enterprise partner collaboration.

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Push Notification

Salesforce-native push notification software delivering SMS notification software, notification management software, and multi channel communication software tools to automate alerts, personalize engagement, and centralize messaging across your digital communication platform.

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Role-Based Access

Salesforce-native RBAC software delivering role based access control software and access control management software tools to centralize role governance, enforce segregation of duties, and strengthen enterprise identity security.

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Self Service Portal

Salesforce-native self service portal software delivering secure, role-based portal access to streamline support requests, account management, communication, and digital engagement across your organization.

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Single Sign On

Salesforce-native single sign on software delivering secure SSO software capabilities to streamline authentication, reduce password fatigue, and centralize identity access management across enterprise environments.

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Software Localization

Salesforce-native software localization platform delivering website localization software, content localization platform, real time translation software, and internationalization software tools to centralize translations, automate localization workflows, and support global scalability.

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Student Portal

Student portal software built on Salesforce to manage enrollment, billing, communication, and student engagement through secure, role-based self-service access.

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Supplier Portal

Salesforce-native supplier portal software delivering secure, role-based supplier access to streamline procurement workflows, document management, performance tracking, and enterprise supplier collaboration.

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Tenant Portal

Tenant portal software built on Salesforce to streamline payments, maintenance requests, communication, and tenant engagement through secure, role-based self-service access.

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Translation Management

Salesforce-native translation management software delivering localization management software, translation workflow management software, and enterprise translation management system capabilities to centralize translations, automate workflows, and manage multilingual content at scale.

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Vendor Portal

Salesforce-native vendor portal software delivering vendor onboarding software tools to manage supplier registration, automate compliance workflows, and provide secure access to documents, contracts, and communication in one centralized platform.

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Workflow Automation

Salesforce-native workflow automation software delivering enterprise process automation tools to standardize workflows, eliminate bottlenecks, and increase productivity through intelligent automation.

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Salesforce DNA

Enterprise-grade security, scalability, and extensibility—powered by Salesforce.

Frequently Asked Questions

What core feature categories are included in Booking Ninjas?

Booking Ninjas groups its core capabilities across reservations & operations, finance & revenue, property & task management, integrations & communication, insights & reporting, user access & portals, and Salesforce platform infrastructure. Teams can manage bookings, payments, operations, reporting, and stakeholders in one unified system.

Does Booking Ninjas include a booking engine and reservation management system?

Yes. Booking Ninjas includes both a booking engine and a reservation management system, allowing users to search availability, view rates, and complete reservations while staff manage bookings, schedules, and availability.

What finance and payment features are available in Booking Ninjas?

Booking Ninjas includes finance and revenue tools such as billing and payment automation, refunds and adjustments, automated night audit, rate control, and POS and payment collection options including digital cash register and point of sale. These features manage rates, payments, and reporting workflows in real time.

What reporting and analytics features does Booking Ninjas offer?

The platform provides analytics and reporting tools including custom dashboards, standard and exportable reports, occupancy and revenue forecasting, and business intelligence automation. This enables real-time KPI visibility and performance insights for operational and executive decisions.

Does Booking Ninjas provide portals for guests, owners, tenants, students, or members?

Yes. Booking Ninjas offers role-based portals for guests, members, owners, students, and tenants. These Salesforce-native portals provide real-time data access and workflows for self-service, payments, requests, and updates.

Does Booking Ninjas integrate with channel managers, payments, accounting, and other systems?

Booking Ninjas integrates with channel managers, payment gateways, accounting workflows, communication tools, and access control systems through its Salesforce-native architecture. Integrations are managed via built-in modules, APIs, and Salesforce AppExchange apps to keep data centralized.

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