Occupancy is reported by comparing used or occupied units or capacity with the amount available over a defined period.
Before comparing occupancy, define the capacity base, time period, included statuses, and whether the measure uses units, spaces, people, beds, or another capacity unit.
What Should Be Defined First?
- The capacity unit used as the denominator.
- What counts as occupied or in use.
- The reporting period and time level.
- How blocked, unavailable, or out-of-service capacity is treated.
- How locations, spaces, or resource types are grouped.
Why Does Consistency Matter?
An occupancy rate is not comparable if one location includes unavailable capacity and another does not. Use the same denominator, status, and time rules across reports.
What Should a Dashboard Emphasize?
Show the occupancy rate together with the used and available amounts, then highlight trends, peak periods, low-use periods, and capacity exceptions.
Where Does Booking Ninjas Fit?
Use Occupancy Management for occupancy and utilization data, and Performance Reporting for reporting and comparison views.
What Should You Review Next?
Related reading: How Membership Performance Is Measured · Metric vs. KPI.
Sources and Further Reading
- Booking Ninjas: Occupancy Management — covers occupancy, capacity, utilization, rules, and reporting inside Salesforce.
- Booking Ninjas: Performance Reporting — supports structured performance reporting and KPI views.
- Salesforce: Reports and Dashboards
- Salesforce Data Model Relationships
External references explain the underlying concepts; they do not imply Booking Ninjas requires or uses the referenced product.