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How Industrious Office gets better deals and guest satisfaction


With the ever-increasing need for office space, there is a higher level of importance put into property management so as to ensure the best is delivered to occupants, as well as getting better deals than ever before. Here’s how Industrious pulled that off.
David Harroch Founder/CEO, Booking Ninjas
Brief walk-through on the implementation process

Their quality infrastructures, impressive design, and great work experience make them one of the best workspace providers in the US. They promote work-fun integration and provide their members with excellent hospitality and great-looking offices.

They are the largest workspace provider in the US with over 80 locations in more than 45 cities and they have a similar culture maintained in all the offices nationwide.

They work with businesses of all sizes, ranging from startups to nation-wide businesses looking to enter new markets, and they strive to maintain their position as a provider of the best co-working space experience nationwide. Their main purpose, as spelled out on their website is to deliver “Workplace experiences that help teams of all sizes transform ideas into action, with the flexibility to scale on their own terms”.

Industrious saw the Booking Ninjas system as a reliable platform for effectively managing their event management platform. The US-based co-working space provider placed a priority on seamless management of events of all scales and saw the Booking Ninjas platform as a good fit due to its advanced features that make such type of management possible.

Industrious uses several tools in the Booking Ninjas system to help ensure their events run smoothly. Booking Ninjas offers event-handling features such as ticketing systems, communication channels and real-time monitoring of event processes. These features allow for the smooth handling of events without any fear of unforeseen problems.

The basis for the implementation of Booking Ninjas was a need to deliver an easy and accurate way for them to manage their events.

It was a successful implementation.

Booking Ninjas and Industrious

As one might expect from a co-working space provider and event management company, there’s a lot of property management to do. Industrious®, with a company size of over 200 provides co-working space on a nationwide level, which means several properties to manage all at once. There’s also the issue of property information access, at any location, at any time, where cloud management of their properties seems like the best solution.

That led to the incorporation of digital solutions, including the Booking Ninjas property management system, perfectly suited for cloud management of several properties on a single platform. The ability of the Booking Ninjas to integrate several applications from the leading provider of business tools, Salesforce AppExchange, also made it a perfect solution suited for the very moment.

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Final note

The presence of management software in a workplace helps to improve efficiency. Here, delays are not allowed, as each person gets notified when their attention is needed or when it’s their turn to contribute or add to work. There is a laid down protocol that is being followed in doing the job? Then all the present workers have to do it follow it to produce a resounding result. When compared to an organization with no management or protocols, producing those results would be hard. Of course, they are allowed to include their ideas and opinions when doing the duties expected of them.

The benefit of having a co-working management system is seen not only, not only in the business but in the way the workers carry out their tasks efficiently and in the product or results of these tasks they so carry out diligently. When a good co-working manage software is used adequately, it is unavoidable that the company will grow and expand while being able to achieve its goals.

There are many other benefits that users stand to gain, other than the listed, but it all depends on what the company wants their software to do. Any member of a group could pitch the idea of using a co-working management system.

However, it essential that every member of the organization is aboard the system. Most times, no specialized training is required before the management system can be used, and a large number of people can use the system at the same time without a hitch. There could be a partition too, which divides the people into groups so that only people with mutual interests get to interact.

If you are a manager looking for the best type of co-working management system, you can talk to us. As the general manager or administrator, you can have control of all that necessary parts of the system. You can add, or remove people, give others enough administration power to monitor and manage certain groups while you oversee it all. Do you think that will be tedious? No, it’s not. With the co-working management system, every management level is done with ease, just like communication.

What we were able to provide for Industrious®:

  • Management of bookings and events
  • Enable them to have full control of invoicing reservation management/payment
  • Contract/eSign management
  • Provision of Booking Engine
  • Einstein AI, a feature of the Booking Ninjas PMS brought about by Salesforce provides cutting edge data analytics and forecast, giving a whole new meaning to digital management, and Industrious is making plans for the nearest future to include it as part of their business solutions structure.