Connecting Payment Software

Connecting payment software lets a payment provider process the transaction while Booking Ninjas keeps the payment result connected to the booking, invoice, customer, or other operational record.

The payment system and the operations platform have different jobs. The provider handles payment processing. Booking Ninjas uses the approved payment information to keep billing and operations up to date.

What Is the Basic Payment Flow?

  1. An amount becomes due. It may come from a booking, invoice, deposit, recurring charge, or another approved billing event.
  2. The payment provider receives the transaction request. The customer uses an allowed payment method.
  3. The provider processes the transaction. It returns an approved, failed, pending, refunded, or other supported result.
  4. Booking Ninjas updates the related record. The payment status can stay connected to the invoice, booking, or customer.
  5. Finance reconciles the result. Settlement and accounting records are matched as required.

What Information Should Booking Ninjas Keep?

The operational record usually needs information such as:

  • Payment amount and currency.
  • Related invoice, booking, account, or charge.
  • Payment status.
  • Provider transaction reference.
  • Date and time of the transaction.
  • Refund, reversal, or failure information when relevant.

Sensitive card or bank details should be handled through the approved payment provider and secure integration method rather than copied into ordinary operational fields.


Is a Payment Provider the Same as an Invoice System?

No. An invoice shows what is owed. A payment records money being paid. The payment provider is the service that processes the transaction.

See Invoice and Payment for the basic terms.


What Must Be Decided Before Connecting Payment Software?

  • Which payment provider will be used.
  • Which payment methods and currencies are required.
  • Which events create a charge or payment request.
  • How successful, failed, pending, and refunded payments are handled.
  • How recurring payments or saved payment methods are handled when required.
  • How settlements and fees are reconciled with accounting.
  • What happens if the provider or connection is unavailable.

Payment integration is more than putting a payment button on a page. The payment result has to return to the right record and fit the billing, refund, and reconciliation process.


How Does Booking Ninjas Connect Payment Providers?

Booking Ninjas' Payment Processor Integration supports connections with providers such as Stripe, PayPal, Square, Authorize.net, Braintree, Adyen, and Worldpay.

The connection can keep payment status aligned with invoices and operational records. Supported methods and exact behavior still depend on the selected provider and integration scope.

For the wider billing capability, see Payment Processing. For the finance connection after payment, see Connecting Accounting Software.


Sources and Further Reading

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