Point of Sale (POS)
Booking Ninjas offer an app that integrates with your Point of Sale system, making it easier for you to manage all payments and transactions between you and your guests. Bookkeeping can be tedious and detailed; why not hand it off to our POS software that can save you the time and aggravation?
Our Point of Sale system makes it easy for you to manage different departments that process payments. Whether you have hotel restaurants on property or off, you will be able to control operations and payments from wherever you need to be. Because our service is in the cloud, you will no longer need to worry about “on-premises” systems anymore. It even lets you control which staff members can access certain amounts of data. If you decide to let an employee be in the know about specific information the system has received, you can set the permission settings yourself and allow them access.
Critical data that can be easily missed manually will be stored and brought to your attention within the system. For example, guest delivery will be streamlined efficiently as a result of our POS system working with the PMS data and payment information. Essentially, the POS software, combined with other Booking Ninjas features, is a force to be reckoned with. You’ve got plenty of things to worry about, but the little details that surface from transactions and payment processing? We’ve got you covered.
Guests can tell you quite a bit about themselves; from their room orders to what they buy at the hotel restaurant, there is data to be gathered from the choices that guests make. Not only is this data easily accessible for you, but it is also analyzed by our system. Our smart technology uses the data collected to come up with predictive statistics and lets you know about possible marketing opportunities. Guests are also able to favorite their preferences, making it even more apparent as to the level of precision that our system can handle.
Your future guests will even benefit from this software without even knowing it; its system on the client’s side is easily accessible and user-friendly. Being able to pay without the hassle or re-order a favorite are a few simple perks that will make your guests enjoy their stay just a little bit more.
Direct Advantages to You
- 1 Located in the cloud. Instead of operating physically on the premises, the POS system manages its function online. This feature makes it easier for you to access information and payments from the system at any time and wherever is most convenient for you! Since it performs on the cloud, updates and changes are monitored and sent to you in real-time, making the information transfer seamless and giving you everything you need to know.
- 2 Controlled by you. Having to work with different companies in order to conduct business on your property can make it difficult to keep track of things, especially when it has to do with payments. Using our POS software will actually give you full control over the system; as mentioned earlier, you can even allow certain employees access, allowing you to divide and conquer - if necessary. Also, Booking Ninjas ensures full integration with your PMS system, which relieves the worry of whether your PMS system will be able to work with our POS system.
- 3 Tablet/mobile-ready for you. Accessibility to our POS system online is one thing, but it is also available for use on mobiles or tablets. You will not need to be tied to a computer in order to monitor transactions, and you can take the program with you as you move around on the job. From a hostess managing table availability on a tablet to waitresses logging in orders on their mobile, you can even utilize this function for your employees to use. If you have to check something quickly, all you need to do is pull out your phone or tablet to access the information you need.
- 4 Great to extend other hotel features. You can use our POS system with your hotel’s stand-alone restaurant and even allow guests to charge to their room. Our software makes it easy for you to manage and set up your inventory in separate departments under one central hub of organization. For corporate banquet ordering, the POS system can handle the stress and transactions for you; instead, you can focus on serving guests and managing staff.
Direct Advantages to Your Guests
- 1 Virtual identification. Guests coming from the pool or gym without a way to pay or prove their identity can answer secret questions in order to verify who they are. Having to go all the way back to their room to get money or their ID can be a hassle and could potentially lead them to change their mind. Alternatively, this convenience will encourage guests to go ahead and act on that whim to go to the hotel restaurant or order something from the bar, knowing that they will not need to go anywhere else in order to buy something.
- 2 Saved preferences. Before they even think about it, guests will be given the opportunity to reorder a previous request. Hitting one button to reorder a favorite meal is appealing to some people, and seeing options based off of their previous preferences can entice a guest into trying something new. Either way, your guests will be happy with the little reminders of your products and their past preferences.
- 3 Online Ordering and Table Reservation. Combined with the booking engine and mobile guest app, guests are able to reserve a table and order food within our POS system. Guests no longer need to call in orders or remember to talk with someone in person to reserve a table; they can do it from the comfort of their laptop, tablet, or mobile.