In Booking Ninjas, Participant means a person taking part in a class, event, program, activity, or group experience.
A participant describes the person's role in an activity. The participant may be different from the person who booked, paid, signed the agreement, or owns the main customer account.
What Does Participant Mean in Practice?
A participant record can hold details needed for the activity, such as attendance status, age or eligibility information, waiver status, program or session assignment, special requirements, or participation history.
Why Does Participant Matter?
Keeping participants separate from bookers or payers helps teams count attendance correctly, manage capacity, apply participant-level rules, and keep the right information with the person actually taking part.
How Can Participant Connect to Other Records?
A participant can connect to a booking, class, event, group, household, customer, membership, waiver, payment, or attendance record. The relationship should show both who is participating and who is responsible for the booking or account.
Where Does Booking Ninjas Fit?
Booking Ninjas can keep participant records connected to bookings and program activity. See Guest vs. Participant and Group Booking.
What Should You Review Next?
Related reading: Occupancy · Payment Reconciliation.
Sources and Further Reading
- Booking Ninjas: Guest vs. Participant — explains how the participant role can differ from the guest, booker, or account holder.
- Salesforce: External User Access Best Practices
- Salesforce: Create Experience Cloud Site Users
External references explain the underlying concept; they do not imply Booking Ninjas requires or uses the referenced product.