In Booking Ninjas, Household Account means a shared account structure that groups related people, such as family members, under one relationship.
A household account groups related people without turning them into one person. Each individual can keep separate contact details, participation, permissions, or history while the household provides a shared relationship.
What Does Household Account Mean in Practice?
A household may include a parent or primary contact plus other adults or dependents. Shared details such as address, billing responsibility, memberships, bookings, or communication preferences can be connected at the household level when the setup requires it.
Why Does Household Account Matter?
The household structure helps teams avoid duplicate family records while still keeping each person's information separate. It is useful when one person books, pays, or communicates on behalf of others.
How Can Household Account Connect to Other Records?
A household can connect to individual contacts, bookings, participants, memberships, invoices, payments, portal users, or communication records. The exact relationships depend on who is allowed to act for the household.
Where Does Booking Ninjas Fit?
Booking Ninjas can keep household-level relationships connected with individual records and operational activity. See How Family and Household Accounts Work for the fuller explanation.
What Should You Review Next?
Related reading: Escalation · Incident.
Sources and Further Reading
- Booking Ninjas: How Family and Household Accounts Work — explains the relationship between household-level information and individual people.
- Salesforce: External User Access Best Practices
- Salesforce: Create Experience Cloud Site Users
External references explain the underlying concept; they do not imply Booking Ninjas requires or uses the referenced product.