Changes should be tested against the real workflow they affect before they are treated as ready for production use.
Testing should cover more than the main screen. It should confirm data, permissions, automation, integrations, exception paths, and reporting when those areas are affected.
What Should a Test Cover?
- The expected normal workflow.
- Important exception and error cases.
- Different user roles and permissions.
- Data created or updated by the change.
- Connected systems, notifications, and reports when relevant.
Who Should Test?
The implementation team can verify technical behavior, but business users should also validate whether the workflow matches the agreed operational requirement.
How Should Issues Be Recorded?
Record the scenario, expected result, actual result, severity, and owner. This makes retesting clear and prevents unresolved issues from disappearing into informal messages.
When Is a Change Ready?
A change is ready when required scenarios pass, blockers are resolved, accepted limitations are documented, and the responsible business owner can approve the outcome.
What Should You Review Next?
Related reading: What May Require Additional Development? ยท How Clients Review the Platform.
Sources and Further Reading
External references explain the underlying concepts; they do not imply Booking Ninjas requires or uses the referenced product.