Your hotel business may have been completely closed down for some time, or perhaps you have been operating at partial capacity. Reopening feels overwhelming. How will you make sure that your hotel business is safe and ready for guests again?
Hotel managers tend directly to the customer’s needs, all while managing the entire hotel management staff. Sounds difficult, doesn’t it? Don’t worry! If you are interested in building or improving your career as a hotel manager, we got you covered.
The best way to ensure employees clean your kitchen correctly is to use the same management techniques you use in other hotel areas. Maintaining a strict schedule and assigning each task is the only way to prevent vital steps from being overlooked.
One of the main goals of any successful hotel is to meet and exceed excellence for your customers. Having the perfect guest room checklist will help carry out this goal.
Reports are significant parts of any institution, especially the hospitality sector, where many check-ins and check-outs are done. Not only that but to satisfy your customers and ensure their safety, reports are needed.
As much as you may try, the hotel business is not perfect, and therefore there will be times when you will have guests waiting in the lobby for a room. Of course, guests hate this and try to avoid waiting for too long.
Hotel automation is simply employing technology to take care of some of the many activities you have to carry out as a hotel owner or hotel manager.
Being a hotelier is no easy job, especially since there are usually various departments to manage and dozens of guests to attend to. If you are not busy with one thing, you are likely busy with another. As manager or owner, you are expected to oversee the
The advantage of having high productivity in every aspect of a hotel business while obtaining good monetary profits cannot be overemphasized. However, in the midst of having to handle so much, it is not usually easy. There are buildings to oversee, people to manage, and systems to control. Nonetheless, with time and commitment, productivity can be achieved. <
Working as a hotel manager requires that one has a certain level of experience while still working hard on the job. This is because management does not come easy, irrespective of rank. It is usually even more challenging when there are a lot of people and staff to manage. Nonetheless, with certain tricks and tips, anyone can learn to become a better manager. <
The hotel industry is known for its hospitality and customer service. Whether it is online or in-person, hotels are expected to provide impeccable service. But have you ever thought about how hotels provide their substantial services? <
In the wake of COVID-19, several businesses have been forced to close shop. While most—if not all—industries were affected, it’s the employees from the hospitality and leisure industries that have borne the brunt. Together, they make up one-third of all job losses created by the pandemic in the U.S., even if they’re just 11% of the total workforce.<
Resort fees are extra charges for amenities like WiFi and pool access, often seen as deceptive. Typically mandatory, these fees can sometimes be negotiated. Future trends include more transparency and a shift toward inclusive pricing.
Discover how GOPPAR (Gross Operating Profit Per Available Room) serves as a critical metric in assessing a hotel's financial performance and operational efficiency. Learn the formula for calculating GOPPAR, its advantages over traditional revenue metrics
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A Multi-Property PMS centralizes hotel operations, removes data silos, boosts efficiency, and enhances guest experiences with scalable, cloud-based solutions for growing hotel chains.
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