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From Property Search to Confirmed Stay
Show the guest or staff checking dates, available properties, rates, guest details, and reservation status before confirmation.
Airbnb Property Management Software on Salesforce
Manage short-term rental properties, reservations, availability, rates, supported channel distribution, guest billing, self-service, and daily operations in one Salesforce-native platform.
Properties
24
Occupancy
78%
Arrivals Today
6
Availability
Next 5 days
New reservation
Confirmed
Ocean Villa · 3 nights · Direct booking
Channel sync
Current
DirectSynced
Channel ASynced
Channel BSynced
One platform. Made for your organisation.
Start with direct bookings, reservations, property availability, rates, billing, and daily stay operations. Add channel distribution, guest self-service, communications, integrations, reporting, and automation as the portfolio grows.
Learn more →See the Short-Term Rental Workflow in Action
Short walkthroughs will show how direct booking, availability, rates, channel distribution, guest billing, and turnover operations can work together.
Video coming soon
Rates & Channel Distribution
Show property-level pricing, stay dates, direct booking, and supported external channel activity around the same inventory.
Video coming soon
Guest Billing & Turnover
Show invoices, balances, arrival information, stay changes, departure status, and the operational work before the next guest arrives.
Replace these placeholders with the final YouTube posters and links when the videos are ready. Keep the supporting text visible so the workflow remains understandable without playing the video.
Solutions Prototyped For
Short-term rental operating models built around frequent bookings, distributed properties, fast turnovers, guest service, channel distribution, and multi-property visibility.
Illustrative operating-model references only. Display does not imply endorsement, client status, or partnership.
Technical proof
View Booking Ninjas on AppExchange ↗
Listed on Salesforce AppExchange.
Booking Ninjas is publicly listed on Salesforce AppExchange. Salesforce requires security review for applicable AppExchange package types before listing.
Common Challenges for Airbnb & Short-Term Rental Operators
Short-term rental teams manage frequent stays, changing rates, multiple booking sources, fast turnovers, guest communication, and property readiness across distributed inventory.
- Keeping availability accurate across multiple properties
- Managing direct bookings and supported external channels
- Handling seasonal, nightly, weekly, and property-specific rates
- Coordinating cleaning and property readiness between stays
- Tracking deposits, invoices, refunds, and additional charges
- Giving guests clear reservation and arrival information
- Reducing duplicate work between booking, finance, and operations
- Seeing occupancy and performance across the portfolio
How an Airbnb or Short-Term Rental Booking Moves Through Booking Ninjas
Keep the stay connected from booking and property availability through reservation, pricing, distribution, billing, guest service, and turnover.
Capture the booking
Use the Booking Engine for direct bookings where direct sales are part of the operating model.
Check property availability
Use Availability Management to keep each configured property or unit visible across stay dates.
Manage the reservation
Use Reservation Management for dates, guests, property assignment, status, charges, and stay history.
Coordinate rates & channels
Use Rate Management and the Channel Manager where supported external distribution is needed.
Bill & serve the guest
Use Invoice Management and add the Guest Portal for configured self-service workflows.
Why Short-Term Rental Operations Need More Than a Listing Tool
Listings are only one part of the operation. Availability, reservations, rates, guest records, billing, turnover work, reporting, and multi-property visibility still need to stay connected around the same stay.
Property Availability Connected to Reservations
Use Availability Management with Reservation Management so property inventory stays connected to the reservations consuming it.
Direct Booking + Supported Channels
Use the Booking Engine for direct bookings and the Channel Manager for supported external distribution.
Rates & Charges Stay with the Stay
Use Rate Management for configured pricing and Invoice Management for deposits, accommodation charges, add-ons, and balances.
Guest Self-Service When It Adds Value
Add the Guest Portal for permitted reservation, document, balance, or arrival information while the operating record stays controlled in Salesforce.
How Booking Ninjas Supports Airbnb & Short-Term Rental Operations
Connect the short-term rental lifecycle from direct booking and channel distribution through reservation, pricing, billing, guest self-service, and multi-property oversight.
Give guests a direct booking path while keeping reservations connected to property availability, pricing, guest data, and operations.
Keep dates, guests, property assignments, status, changes, charges, and stay history connected in one reservation workflow.
Keep each configured property or reservable unit visible across stay dates so staff and booking workflows use current inventory.
Structure configured nightly, weekly, seasonal, property-specific, or promotional rates around the short-term rental model.
Connect supported external booking channels so reservation delivery and rate or availability workflows stay better aligned with operations.
Keep accommodation charges, cleaning fees, deposits, add-ons, refunds, invoices, and balances connected to the correct guest and reservation.
Add guest self-service for permitted reservation details, balances, documents, arrival information, or other configured stay workflows.
Explore Related Short-Term Rental Solutions
Use the solution page that best matches the property model you operate.
Automation and Optional AI for Short-Term Rental Operations
Use Salesforce workflows to reduce repetitive coordination around reservations, guest follow-up, turnover tasks, and reporting. AI can be added separately when a defined use case creates value.
Reduce Manual Coordination
Use shared reservation and property records to support repeatable operating workflows around each stay.
Coordinate Turnovers
Use departure and reservation status information to support cleaning and property-readiness workflows.
See Occupancy Gaps
Use booking and availability data to build reporting around property utilisation and open dates.
Build Better Portfolio Reporting
Use connected historical data for reporting and scope AI separately where predictive analysis is justified.
Value for Airbnb & Short-Term Rental Operators
The value comes from connecting property inventory, reservations, guests, rates, channels, billing, and daily operations around the same stay.
Simplify Operations
Reduce the number of disconnected spreadsheets and tools used for booking, billing, guest, and property records.
Clearer Guest Service
Keep guest information and reservation history connected to the stay instead of scattered across systems.
Faster Operational Handoffs
Use stay status and property records to support cleaning and turnover coordination between reservations.
Portfolio Visibility
Build reporting across properties, reservations, occupancy, charges, and operational activity from connected data.
Who This Software Is For
Designed for short-term rental businesses managing frequent stays, distributed inventory, external booking channels, guest service, and fast property turnovers.
- Airbnb hosts with multiple listings
- Short-term rental operators
- Holiday rental managers
- Property managers running short-stay portfolios
- Multi-property and multi-region rental operators
This page is focused on short-term rentals. Long-term residential leasing and student housing should use their corresponding Booking Ninjas solution models.
Airbnb / STR Pricing
A Simple Setup for Short-Term Rental Operators
Most short-term rental operators need direct booking, reservations, availability, rates, billing, and channel distribution. Add guest-facing and access tools only when needed.
Pricing published on Salesforce AppExchange
Booking Ninjas is publicly listed on Salesforce AppExchange, Salesforce's official marketplace.
Our published pricing can be referenced there as part of the product listing.
View Booking Ninjas on AppExchange ↗
Typical STR Setup
Core + Channel Manager
For one property selling direct and through supported external booking channels, with reservations, availability, rates, billing, and stay operations connected.
$500
/ month starting price
$400/month starting price
Core Package
For 1–50 Active Bookable Units. Includes Booking Engine, reservations, availability, rate control, invoicing, billing, property management, requests, reporting, and the main stay workflows.
+£100/month
Channel Manager
Per property. Includes up to 50 channel connections and 100 channel reservations per month, with supported rate/availability sync and reservation delivery.
Core scales with Active Bookable Units:
51–100: +£8/unit/month · 101–250: +£6/unit/month ·
251–500: +£5/unit/month · 501+: volume pricing.
An Active Bookable Unit can be a property, apartment, villa, or another reservable item.
Optional Add-ons
Available when your short-term rental operation needs them.
Guest Portal
+£100/month per portal
Communication Hub
+£100/month per organisation
Door Lock Management
+£7.50/month per door
Implementation is separate
Learn why →
Priced based on your properties, migration, channel setup, integrations, rate rules, and configuration.
$500/month is the starting price for one property using Core with 1–50 Active Bookable Units plus the £100/month Channel Manager package. Third-party and Salesforce costs may apply where relevant.
Short-Stay Booking Workflows in Real Operations
See Booking Ninjas customer work around holiday properties, direct booking, external channels, guest records, payments, and more flexible stay models.
Luxury holiday rentals
Pure Kauai
Direct booking, villa inventory, external channels, guest records, documents, and reservation workflows connected around the stay.
See the story →
Multi-type lodging
Goulding’s Monument Valley
Rooms, villas, campground stays, guest information, reservations, payments, service work, and reporting considered as one connected operating environment.
See the story →
Complex luxury stays
Eleven Experience
Properties, accommodation, experiences, packages, guests, and schedules were structured into a working Salesforce-based booking model.
See the story →Airbnb Property Management Software Comparison
Typical Short-Term Rental Tools vs Booking Ninjas
| Capability | Typical Short-Term Rental Tools | Booking Ninjas |
|---|---|---|
| Salesforce-native platform | Usually no | Yes |
| Direct booking | Varies | Booking Engine connected to CRM and operations |
| Reservation + availability | Usually included | Connected reservation and availability workflows |
| Rate management | Usually included | Rate Management available |
| Channel distribution | Usually included or integrated | Channel Manager available as an extension |
| Invoices & balances | Varies | Invoice Management connected to reservation records |
| Guest self-service | Varies | Guest Portal available as an extension |
| Workflow customisation | Usually product-defined | Salesforce-native workflow foundation |
| Multi-property visibility | Depends on product and plan | Shared Salesforce data and reporting foundation |
| AI capability | Varies | Available as a separately scoped extension |
Frequently Asked Questions
Salesforce-native short-term rental operations
Run your short-term rental business on one connected system.
Connect properties, reservations, rates, channels, billing, guest service, and daily operations without stitching together separate tools.