YouTube video coming soon
From Reservation to Seated Guest
Show the team checking availability, capturing guest details, assigning the configured table or dining space, and moving the booking into service.
Restaurant Management Software on Salesforce
Manage reservations, table availability, guest records, service workflows, charges, POS activity, and multi-location restaurant operations in one Salesforce-native platform.
One platform. Made for your organization.
Start with reservations, table availability, guest records, billing, and daily service workflows. Add POS, portals, communications, reporting, integrations, and automation as the restaurant or restaurant group grows.
Learn more →See the Restaurant Workflow in Action
Short walkthroughs will show how reservations, table availability, guest records, POS activity, billing, and service handoffs can work together.
Video coming soon
Guest Records & Service Context
Show reservation history, guest notes, preferences, special requests, and the operating context staff need during service.
Video coming soon
POS, Charges & Operational Records
Show onsite sales, payments, invoices, and transaction context staying connected to the customer, booking, service, or location involved.
Replace these placeholders with the final YouTube posters and links when the videos are ready. Keep the supporting text visible so the workflow remains understandable without playing the video.
Solutions Prototyped For
Restaurant operating models built around reservations, table inventory, guest service, payments, POS, and multi-location operational visibility.
Illustrative operating-model references only. Display does not imply endorsement, client status, or partnership.
Technical proof
View on AppExchange →
Reviewed by Salesforce. Listed on AppExchange.
AppExchange is not an open directory. Salesforce reviews the product and technical setup, and public packages must pass its security review before listing.
The Problems Restaurants Deal With Every Day
Restaurants move quickly. Reservations, walk-ins, table availability, guest requests, payments, and service coordination all need to stay aligned during busy periods.
- Losing track of table availability during busy service periods
- Managing reservations and walk-ins without a shared operating view
- Missing guest notes, preferences, or special requests
- Keeping deposits, charges, invoices, and POS activity connected
- Coordinating staff around changing table and reservation status
- Seeing performance across more than one restaurant location
How a Restaurant Reservation Moves Through Booking Ninjas
Keep the reservation connected from booking and table availability through guest service, charges, POS activity, and the customer record.
Capture the reservation
Use the Booking Engine for direct reservations where online booking fits the restaurant's model.
Check availability
Use Availability Management to keep configured tables, dining areas, or reservable spaces visible across time slots.
Manage the booking
Use Reservation Management for guest details, reservation time, table or space assignment, status, notes, and changes.
Run service
Keep reservation, guest, table, and operational context visible to the team during service instead of splitting it across disconnected tools.
Handle charges & POS
Use Invoice Management and Point of Sale where billing and onsite transactions are part of the workflow.
Why Restaurants Need More Than a Standalone POS
Restaurant operations connect reservations, table inventory, guest records, service workflows, payments, and reporting. Booking Ninjas keeps those workflows on a Salesforce-native foundation instead of treating every function as a separate system.
Reservations Connected to Availability
Use Availability Management with Reservation Management so configured table or dining-space inventory stays connected to bookings.
POS Connected to the Operating Record
Add Point of Sale when onsite transactions need to stay connected to the wider restaurant operation.
Guest Records Stay Connected
Keep guest contact information, reservation history, preferences, and service notes in the same Salesforce-based operating environment.
Billing Stays Connected to the Reservation
Use Invoice Management for configured deposits, charges, invoices, and balances tied to the relevant reservation or guest record.
What You Can Manage with Booking Ninjas
Connect restaurant reservations, table availability, guest records, service workflows, billing, POS, and multi-location oversight.
Give guests a direct reservation path where online booking is part of the restaurant's service model.
Keep guest details, reservation times, table or space assignments, status, notes, and changes connected in one workflow.
Keep configured tables, dining areas, private rooms, or other reservable spaces visible across service times.
Guest Records
Keep guest contact information, reservation history, preferences, notes, and related activity connected in Salesforce.
Keep deposits, configured charges, invoices, adjustments, and balances connected to the relevant guest or reservation.
Add POS for onsite transactions and keep restaurant sales activity connected to the wider operating environment.
Multi-Location Operations
Configure multiple restaurant locations with shared Salesforce data, reporting, and operating workflows where appropriate.
Automation and Optional AI for Restaurant Operations
Use Salesforce workflows to reduce repetitive coordination around reservations, guest follow-up, service tasks, and reporting. AI can be added separately when a defined use case creates value.
Reduce Manual Coordination
Use shared reservation, guest, and service records so teams spend less time reconciling separate systems.
See Table Availability Clearly
Use configured availability and reservation data to understand open and committed dining inventory.
Keep Service Data Connected
Keep guest, reservation, charge, and POS context together for clearer operational follow-up.
Build Better Reporting
Use connected operational data for restaurant reporting and scope AI separately where predictive analysis is justified.
Benefits for Restaurant Teams
The value comes from connecting reservations, availability, guest data, charges, POS, and location-level operations around the same operating record.
Fewer Disconnected Tools
Bring reservations, guest records, billing, POS, and operational data into a more connected Salesforce-based environment.
Clearer Service Organization
Give staff a shared view of reservation status, guest context, availability, and relevant charges during service.
Connected Table & Reservation Visibility
Keep configured dining inventory connected to reservations instead of maintaining separate manual availability records.
Built for Multiple Locations
Use a shared Salesforce-native foundation across restaurant locations while preserving location-level operating records.
Who This Restaurant Software Is For
Designed for reservation-led restaurant operations that need guest, table, payment, POS, and multi-location workflows to stay connected.
- Independent restaurants
- Full-service dining
- Restaurant groups
- Multi-location restaurant operators
- Restaurants with private dining or reservable spaces
This page is focused on reservation-led restaurant operations. It should not be positioned as manufacturing, warehouse, or delivery-only kitchen software.
Restaurant Pricing
A Simple Setup for Reservation-Led Restaurants
Most reservation-led restaurants need bookings, table or space availability, guest records, billing, and onsite transactions. Add more only when the operation needs it.
Pricing published on Salesforce AppExchangeBooking Ninjas is publicly listed on Salesforce AppExchange, Salesforce's official marketplace. Our published pricing can be referenced there as part of the product listing.
View Booking Ninjas on AppExchange ↗
Typical Restaurant Setup
Core + POS
For one restaurant location managing reservations, dining-space availability, guest records, billing, and onsite transactions.
$500/ month starting price
$400/month starting priceCore Package
For 1–50 Active Bookable Units. Includes Booking Engine, reservations, availability, invoicing, billing, requests, contact records, reporting, and the main reservation workflows.
+$100/monthPOS
Per location. Add onsite sales and transaction workflows while keeping activity connected to the wider Booking Ninjas operating environment.
Core scales with Active Bookable Units: 51–100: +$8/unit/month · 101–250: +$6/unit/month · 251–500: +$5/unit/month · 501+: volume pricing. For restaurants, a table, private dining room, or another reservable item can be configured as an Active Bookable Unit where appropriate.
Optional Add-ons
Available when your restaurant operation needs them.
Guest Portal+$100/month per portal
Communication Hub+$100/month per organization
Event Management+$100/month per location
Implementation is separate
Learn why →
Priced based on your tables or spaces, reservation rules, POS setup, migration, integrations, and configuration.
$500/month is the starting price for one location using Core with 1–50 Active Bookable Units plus POS. Third-party and Salesforce costs may apply where relevant.
Food-Service and Guest Transactions in Real Operations
Related Booking Ninjas customer work around restaurant and POS activity, guest spending, meals, payments, service workflows, and connected customer records.
Restaurant + resort POS
Goulding’s Monument Valley
Restaurant and POS activity, room charges, payments, guest records, and reporting were part of the connected resort operating scope.
See the story →
Meals + guest spending
Movara Fitness Resort
Meals and other guest purchases sat inside a wider stay model, with POS requirements shaped around on-property spending rather than a generic table-only workflow.
See the story →
Nutrition + guest journey
Pritikin Longevity Center
Nutrition programming, schedules, services, payments, and guest information were modeled as connected parts of the wider wellness stay.
See the story →Restaurant Management Software Comparison
Typical Restaurant Tools vs Booking Ninjas
| Capability | Typical Restaurant Tools | Booking Ninjas |
|---|---|---|
| Salesforce-native platform | Usually no | Yes |
| Reservation management | Often included or separate | Connected reservation workflow on Salesforce |
| Table / space availability | Varies | Configurable Availability Management |
| Guest records | Often limited to the restaurant app | Connected Salesforce contact and operating context |
| POS | Usually included | POS available as a location-based extension |
| Billing & invoices | Varies | Invoice Management connected to operating records |
| Multi-location visibility | Depends on product and plan | Shared Salesforce data and reporting foundation |
| Workflow customization | Usually product-defined | Salesforce-native workflow foundation |
| AI capability | Varies | Available as a separately scoped extension |
Frequently Asked Questions
Salesforce-native restaurant operations
Run your restaurant on one connected system.
Connect reservations, dining-space availability, guest records, billing, POS, and daily operations without stitching together separate tools.