Case & Ticketing Management in Hospitality: Transforming Guest Experience Through Effective Incident Resolution

Hotels are shifting to hourly booking models to optimize revenue and guest satisfaction. This approach increases room revenue by up to 40%, attracts locals, business travelers, and remote workers, and requires advanced PMS integration.

Digital guest registration streamlines check-in, enhances personalization, meets demand for contactless service, reduces costs, and positions hotels for growth in the evolving hospitality landscape.

Night audit is the nightly process that reconciles hotel finances, verifies guest folios, ensures compliance, and provides critical insights to boost efficiency, revenue, and guest satisfaction.

Learn how centralized profiles and integrated systems enable hotels to personalize guest experiences, streamline operations, and boost loyalty in the data-driven hospitality era.

Discover how travel agent commissions have evolved into a complex system shaped by OTAs, tech, and strategic partnerships. Learn core models, key players, and smart strategies for hotels and agents to maximize earnings and improve efficiency.

This comprehensive guide explores how hotels can transform raw data into strategic assets. Learn how integrated analytics, AI, and data governance enhance operations, guest satisfaction, and profitability in today's competitive hospitality landscape.

Boost hotel success with accurate occupancy forecasting by leveraging data, trends, and modern tools for better pricing and resource management.

Yield management maximizes hotel revenue through strategic pricing, demand forecasting, and real-time adjustments, driven by data and technology.

Explore strategies and technologies to optimize hotel front office operations, enhance guest satisfaction, and improve efficiency through staff training, communication, and automation.

Room service needs a refresh. From digital menus and personalized options to local flavors and sustainable practices, these 10 strategies can help hotels reimagine room service to compete with food delivery apps and delight modern travelers.

Discover 10 strategies to streamline hotel operations, from tech integration to data-driven insights, enhancing staff efficiency and guest experiences.

Resort fees are extra charges for amenities like WiFi and pool access, often seen as deceptive. Typically mandatory, these fees can sometimes be negotiated. Future trends include more transparency and a shift toward inclusive pricing.

Discover how GOPPAR (Gross Operating Profit Per Available Room) serves as a critical metric in assessing a hotel's financial performance and operational efficiency. Learn the formula for calculating GOPPAR, its advantages over traditional revenue metrics

Explore the resilience and profitability of the U.S. student housing market. Learn key investment strategies and risk mitigation techniques to capitalize on this thriving sector.

AI streamlines property management with automation, predictive maintenance, and improved tenant experiences, offering long-term cost savings and efficiency.

A Glamping Management System streamlines operations, boosts guest satisfaction, and drives revenue. Read more to discover how it can elevate your business

AI-driven maintenance automates repairs, predicts failures, and optimizes energy use. Discover how AI-powered tools reduce costs, improve efficiency, and enhance tenant satisfaction

Boost hotel success with accurate occupancy forecasting by leveraging data, trends, and modern tools for better pricing and resource management.

Learn how AI transforms student housing by automating tasks, enhancing resident experiences, and driving smarter decisions with tools like Booking Ninjas and Salesforce AI for seamless management and growth

Ship Crew Management is crucial for safe, compliant operations. This guide covers recruiting, training, and welfare best practices, plus modern tools like Crew Management Systems (CMS) to boost efficiency and crew well-being amid industry challenges

AI Agents to streamline property management with automation, predictive maintenance, and smarter tenant support, driving efficiency and innovation.

Transform property management with financial automation—streamline rent collection, expense tracking, and compliance while unlocking real-time insights and scalability.

The short-term rental market is booming. Discover essential skills and steps to thrive as an Airbnb property manager, from customer service to business building.

AI enhances property management but brings privacy risks from surveillance to data breaches. Explore key risks, regulations, and best practices for secure AI use.

Glamping business insurance is vital for covering risks like guest injuries and property damage. Learn about essential coverage options to safeguard your investment

Dock Management involves overseeing dock safety, slip assignments, maintenance, and using tech solutions to enhance marina efficiency and boater satisfaction

Salesforce users can streamline property management with AppExchange apps—automating tasks, boosting insights, and enabling growth without overhauling existing systems.

A Multi-Property PMS centralizes hotel operations, removes data silos, boosts efficiency, and enhances guest experiences with scalable, cloud-based solutions for growing hotel chains.

Co-living and student housing are shifting from basic lodging to smart, service-driven spaces. This guide shows how to adapt through tech, design, and resident-focused strategies.