Serviced Apartment Management Software on Salesforce
Booking Ninjas tailors the solution around your serviced apartment operation. Manage units, reservations, short and extended stays, billing, guest service, and daily operations in one connected system.
One platform, tailored to your serviced apartment operation.
We tailor the solution around the way your operation works today. Start with units, reservations, stay rules, rates, billing, guest records, and requests, then add channel distribution, portals, communications, door locks, or more properties as you grow.
Learn more →Solutions Prototyped For
Serviced apartment models built around short stays, extended stays, unit inventory, guest service, billing, and multi-property operations.
Illustrative operating-model references only. Display does not imply endorsement, client status, or partnership.
Listed on Salesforce AppExchange.
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Serviced Apartment Challenges We Solve
Serviced apartment operators balance unit availability, short and extended stays, pricing, billing, guest service, and property operations. We help bring those moving parts together.
Unit Availability
Keep apartments, unit types, stay dates, and booking status organized across the portfolio.
Short & Extended Stays
Support nightly, weekly, monthly, and other stay patterns in the same operating setup.
Rates & Stay Rules
Keep configured rates, stay lengths, extensions, and booking rules connected to availability.
Billing & Recurring Charges
Manage invoices, deposits, repeat charges, balances, and stay-related billing in one place.
Guest Requests
Track guest questions, service requests, maintenance needs, and operational follow-up.
Multi-Property Visibility
Use one connected setup when the business operates multiple serviced apartment locations or properties.
A Flexible Solution for Your Serviced Apartment Operation
Booking Ninjas tailors the setup around your units, stay models, pricing, billing, guest service, property workflows, and locations instead of forcing every operator into the same process.
Units, Guests & Billing Together
Keep reservations, unit records, guest details, invoices, requests, and stay activity connected.
Automate Repeatable Work
Use Salesforce workflows to reduce repetitive work around bookings, billing, reminders, requests, and operational follow-up.
Support Mixed Stay Models
Configure workflows around short stays, extended stays, extensions, recurring charges, corporate stays, and property-specific rules.
Connected Reporting
Use connected reservation, unit, guest, billing, and request data for dashboards and reporting.
What We Can Tailor for Your Serviced Apartment Operation
We tailor the solution around the reservation, stay, rate, billing, guest, and property workflows your operation actually needs.
Give guests a direct booking path for configured units, stay dates, rates, and booking rules.
Manage one-time and extended stays, guest details, changes, extensions, and reservation status. Use Availability Management to keep unit availability clear.
Configure rates around stay length, unit type, booking conditions, and other pricing rules your operation needs.
Add channel distribution when the property needs supported rate and availability sync plus reservation delivery across external channels.
Use recurring billing for extended stays, repeat charges, or longer-stay arrangements where the payment setup supports them.
Add guest self-service for configured reservation, stay, account, or request information when it is useful.
Track guest requests, unit issues, operational follow-up, and other work that needs clear ownership.
Automation and Visibility for Serviced Apartment Teams
Use Salesforce workflows to reduce repetitive admin across reservations, billing, reminders, requests, and stay-related follow-up. AI can be added later when there is a clear use case.
Reduce Manual Admin
Reduce repetitive work around reservations, billing, reminders, requests, and follow-up.
Keep Unit Status Clear
Keep unit availability, reservations, extensions, and stay status easier for the team to follow.
Support Mixed Stay Types
Keep short stays, extended stays, recurring charges, and guest service in the same operating setup.
Build Better Reporting
Use connected reservation, unit, guest, and billing data for dashboards and reporting.
Value for Serviced Apartment Operators
A connected setup helps the team spend less time on admin and gives operators a clearer view of units, stays, guests, billing, and property activity.
Replace Disconnected Tools
Bring reservations, units, guest records, billing, requests, and channel activity closer together.
Support Mixed Stay Models
Manage short stays and extended stays in one connected operating setup.
Reduce Admin
Spend less time copying information between booking, billing, guest-service, and property tools.
See the Portfolio More Clearly
Use connected data for a clearer view of reservations, units, stay types, billing, and requests.
Who This Serviced Apartment Software Is For
A good fit for:
- Serviced apartment operators
- Extended-stay apartment providers
- Corporate and relocation housing operators
- Mixed short-stay and extended-stay portfolios
- Multi-property serviced apartment groups
Traditional long-term residential leasing and hostel operations use different workflows and would be configured differently.
A Simple Setup for Serviced Apartments
Most serviced apartment operators need the Core booking and reservation system plus channel distribution. Add a Guest Portal, communications, door locks, or e-sign documents only when needed.
Core + Channel Manager
For one property managing units, reservations, direct and channel bookings, short and extended stays, billing, and day-to-day guest operations.
For 1–50 Active Bookable Units. Includes Booking Engine, Reservation Management, Availability, Rate Controller, Invoicing, Billing, Group Booking, Request Management, Contact Management, Property Management, Front Desk, check-in/out, reporting, and core booking workflows.
Per property. Includes up to 50 channel connections and up to 100 channel reservations per month, with supported rate and availability sync plus reservation delivery.
Optional Add-ons
Priced based on your unit structure, stay rules, existing reservations, migration, billing, guest workflows, integrations, configuration, testing, training, and rollout.
$500/month is the starting price for one property using Core with 1–50 Active Bookable Units and Channel Manager. Annual billing saves 5% on Core and recurring add-ons. E-sign Documents are available at $75 per 100 documents or $250 per 500 documents. Optional extensions, third-party services, and Salesforce costs may apply where relevant.
Serviced Apartment Management Software Comparison
Traditional apartment or hospitality tools vs Booking Ninjas
| Capability | Traditional Tools | Booking Ninjas |
|---|---|---|
| Salesforce-native | Varies by product | ✓ |
| Short & extended stays | Varies by product | Configurable stay and reservation workflows |
| Unit-based availability | Usually included | Configurable unit availability workflows |
| Channel distribution | Varies by product and plan | Optional Channel Manager |
| Recurring billing | Varies by product | Recurring billing workflows available |
| Guest self-service | Varies by product | Optional Guest Portal |
| Custom workflows | Varies by product | Configurable Salesforce workflows |
| Reporting & visibility | Varies by product and plan | Salesforce dashboards and reporting |
Frequently Asked Questions
Run your serviced apartment operation from one connected system.
We tailor the solution around your units, reservations, short and extended stays, rates, billing, guest service, and daily property workflows.