Hotel Booking Engine

Every hotel needs a comprehensive booking engine. A booking engine is an application used by your customers to make reservations at your hotel. This includes both directly through your website and on 3rd party travel sites. Your hotel should be as accessible to the public as possible. Digital and mobile visibility are key ingredients to a property’s success.

In this day and age, the modern day traveler has expectations that your business must be able to meet. Millennials and Generation Z are now the main demographics for the travel industry to focus on. These are 2 generations that have grown up with modern technology and are constantly adapting to contemporary gadgets. More so than any other industry, technology sets multiple trends a year. So, a hotel must be fully prepared to acclimate its functionality to the modern times.

Importance of a Booking Engine

When deciding on a booking engine to implement to your property, there are some main factors you need to think about.

Firstly, every hotel is different. So, you should want an engine that is fully customizable to the needs of you and your customers. You need to make sure that the integration is seamless and convenient for guests. To that note, the process needs to be simple. Nobody wants to be redirected to 4 different pages just to book a room at your resort. A common rule of thumb is to go from point a to point b in no more than 2 steps.

As with every other department of your hospitality business, hoteliers need to ensure that their booking engine is multilingual capable and accepts foreign currencies to cater to international clients. Booking Ninjas provides a significant advantage in that we accept advanced payment options, understands foreign languages and currencies, and is run on a fully mobile platform.

Monetary opportunities are abundant with the implementation of a comprehensive booking engine. Namely it makes it easy to upsell and provide your customers with opportunities to conveniently upgrade to higher-tier rooms with the click of a button. And with the data you have from the engine, you can make their stay a personalized one.

And most importantly, the ability for your booking engine to integrate with your property management software is a necessity. This allows the engine to work alongside other solutions such as a channel manager or room rate controller giving you full control of how your hotel is viewed by those online.

The Booking Ninjas offers complete digital transformation for your property. Read more about our channel manager which works with the booking engine to extract data and payment information from 3rd party websites.

Benefits of a Booking Ninjas Booking Engine

An all-inclusive booking engine allows for direct access to your customer base. With that comes a myriad of benefits including:

1 More Conversions - Having a mobile booking engine gives your property a better chance of converting online browsers to customers. Being able to find your hotel on a booking site, see all the amenities and room specs your hotel offers, and quickly and securely checking out is a luxury for a customer. And the same goes for direct bookings via your website. Properties need to give a customer the ability to book a room in a matter of seconds.

2 Easy Setup - Save your most valuable resource - time. When implementing the Booking Ninjas property management system, your booking engine is set up and ready to go in no time. But it’s not just saving your property time, it’s saving your customers time. Eliminate manual entry and make life easier for your customers. Getting your clients from browsing to checkout in the fewest clicks possible should be a goal for all property managers.

3 Better Decisions - The added benefit of a booking engine for hotels is the unparalleled access you’ll have to your client’s data. This springboards your property to indulge in an assortment of benefits. With more data, your company can formulate accurate targeted marketing campaigns to increase your lead conversion rates.