Cloud-Based Hotel Management Software
Built on Salesforce, Booking Ninjas provides a powerful, unified platform that modernizes hotel operations and solves the challenges of data integration and security, ensuring seamless growth and exceptional guest experiences with 99.9% uptime SLA
Modern Hotel Management
Say goodbye to inefficiency & complexity with Booking Ninjas, a unified platform that simplifies operations and grows with your business. This scalable, cloud-based property management system is designed for hotels of all sizes, allowing you to manage every aspect of your property in one place. Built on Salesforce, it offers enhanced security, flexibility, and valuable data-driven insights with 99.9% uptime SLA.
Scalable and Flexible
Grow without limits. Booking Ninjas scales with your business, whether you're managing a boutique property or expanding into a multi-property operation. Effortlessly adapt new properties and automate processes to enhance efficiency and profitability.
Powered by Salesforce with 99.9% Uptime SLA
Leverage Salesforce's power and security with guaranteed 99.9% uptime SLA. Booking Ninjas ensures that your data is safe, accessible, and fully integrated, with enterprise-grade security through Salesforce's reliable infrastructure and seamless integration for a complete data overview.
Adaptable for All Types of Properties
One platform, countless possibilities. Whether you run a hotel, hostel, vacation rental, or unique property, Booking Ninjas adapts to meet your needs, offering a design tailored for various property types and the flexibility to adjust seamlessly to your operational requirements.
Boost Your Revenue
Direct Booking Engine
Tired of paying high commissions? Booking Ninjas' direct booking engine drives more revenue with commission-free bookings, maximizing direct bookings without third-party fees and helping you keep control of your profits while reducing costs.
Channel Manager with GDS Integration
Simplify OTA management and expand your reach. Booking Ninjas lets you connect to Airbnb, Booking.com, Expedia, Agoda, and GDS (Global Distribution System) channels—all from a single platform, enabling seamless management of multiple distribution channels with real-time updates on availability and pricing while preventing overbookings and manual errors.
Pricing Intelligence Engine with Dynamic Daily Pricing
Optimize your hotel booking rates quickly and intelligently with our advanced pricing intelligence engine. Say goodbye to missing bookings because rates are higher or lower than the market rate—the occupancy-based controls and dynamic daily pricing automatically adjust rates based on real-time market conditions, occupancy levels, and demand forecasting.
Deliver Exceptional Guest Experiences
Central Reservation System with Group Reservation Blocks
Centralize your reservations, guest information, and payments in one place. Booking Ninjas simplifies everything with an intuitive drag-and-drop reservation calendar and at-a-glance reservation timeline that allows you to easily modify and manage bookings, including group reservation blocks and hourly and long-stay (monthly) reservations, directly on a visual timeline.
Guest Profiles and CRM with Engagement Tools
Get to know your guests and maximize revenue opportunities with integrated CRM (customer relationship management) systems. Booking Ninjas gives you the tools to create detailed guest profiles, track their preferences, and use insights to personalize every experience. Built-in engagement tools that help increase upsells and reviews promote additional services and upgrades while encouraging satisfied guests to share their experiences.
Contactless Check-In with Digital Key & Check-in Kiosk
Guests want flexibility and convenience. Offer contactless options that are easy and secure, including digital key access, check-in kiosk solutions, and mobile-optimized check-in screens with fully integrated guest data for a smooth, touchless experience.
Virtual Concierge & Guest Communication
Enhance guest satisfaction with our virtual concierge services and comprehensive guest communication platform. Provide 24/7 assistance through automated responses and personalized service recommendations, while maintaining seamless pre-stay, in-stay, and post-stay communications with branded, customized emails.
Hotel Operations Made Simple
Customizable and Interactive Dashboards
Get a complete overview of your hotel operations at a glance. Booking Ninjas' customizable and interactive dashboards provide a centralized, real-time snapshot of all your property's performance and daily activities. Monitor key metrics, track occupancy, view revenue data, and manage operations from one comprehensive interface that adapts to your specific needs and priorities.
Advanced Payment Solutions
Streamline your financial operations with automated reconciliation, one-click payments for incidentals, and programmable pre-authorization collection and release. Our comprehensive payment system integrates seamlessly with your PMS for complete transaction visibility and control.
Room Assignment Optimization & Space Management
Maximize your property's potential with intelligent room assignment optimization and comprehensive space management solutions. Efficiently allocate rooms based on guest preferences and operational needs, while also selling parking spaces, co-working spaces, and meeting spaces by the hour or month to generate additional revenue streams.
Seamless Integrations & Marketplace
Comprehensive Integration Ecosystem
Connect with confidence through our comprehensive integration marketplace and open API. Booking Ninjas offers connections to guest check-in kiosks, task management solutions to track work orders, advanced door lock systems, accounting software, and digital marketing platforms. Best of all, these integrations come with no additional connection fees, giving you total flexibility to customize your system without hidden costs.
Marketing & Communication Tools
Boost your property's visibility and guest engagement with integrated digital marketing and guest marketing solutions. Our platform includes comprehensive guest communication tools for seamless pre-stay, in-stay, and post-stay interactions, helping you build stronger relationships and drive repeat bookings.
Booking Ninjas Hotel Management Software Package Includes:
Customizable and Interactive Dashboards
Guest Management & CRM Systems
Digital Key & Check-in Kiosk
Automated Reconciliation & Payment Processing
Group Reservation Blocks
At-a-Glance Reservation Timeline
Room Assignment Optimization
Dynamic Daily Pricing
Space Management Solutions
Virtual Concierge
Guest Communication Platform
99.9% Uptime SLA
Hotel Management System Add-Ons
Booking Engine
Channel Manager
Data Analytics
POS
Cash Register
Portal
Email App
Membership Module
Upsell & Review Tools
Integration Marketplace
Esign (Additional Api's)
Communications (paid by usage)
FAQ
How long does it take to implement Booking Ninjas at my property?
Booking Ninjas offers a streamlined onboarding process. Depending on the size and complexity of the property, most hotels can be fully set up in just a few weeks.
Can Booking Ninjas integrate with my existing systems?
Yes, Booking Ninjas integrates with various third-party systems, including payment gateways, POS, door locks, guest check-in kiosks, task management solutions, and other hospitality tools. Our integration marketplace offers dozens of connections with no additional fees, ensuring seamless data flow and centralized management.
How to set up a hotel property management system?
You can set up your hotel management system in 5 easy stages:
- Discovery discussion to determine your system & data requirements.
- Preparation of your system based on the finalized specification during the discovery call.
- Testing and optimization to ensure the system fits into your business logic.
- Your key users will be trained on the new capabilities, and any procedures will be further polished based on their feedback.
- The system will go live.
How secure is my hotel and guest data?
Booking Ninjas is built on Salesforce, which offers top-tier security and compliance, including GDPR standards. Salesforce's enterprise-level security infrastructure protects your data.
How can Booking Ninjas help my hotel increase revenue?
Booking Ninjas provides a direct booking engine to reduce third-party commission fees, advanced revenue management tools for optimizing rates, built-in upsell tools to promote additional services, and a channel manager that centralizes OTA management, allowing better control over pricing and availability. how to choose the right hotel management software for your business.
Does the mobile app work for my entire housekeeping team?
Yes, Booking Ninjas mobile apps allow your entire housekeeping team to view room status in real-time, manage maintenance requests, and coordinate with front desk operations. The system provides comprehensive mobile access for seamless team communication and efficient operations.
Are there additional fees for integrations?
No, Booking Ninjas offers integrations through our marketplace with no additional connection fees. Whether you're connecting guest check-in kiosks, task management solutions, or other hospitality tools, you can expand your system's capabilities without hidden costs.
What kind of customer support can I expect?
We offer 24/7 customer support for all clients. Our team is available to help you with any questions or issues, ensuring your operations run smoothly.
Hotel Trends, Tips & Best Practices
Have More Questions?
Talk with one of our specialist and find out how you can benefit from our system.