The unspoken heart of hospitality
The definition of hospitality goes as:<
You have a business and like a mother expects from a child, you expect your business to grow to a large scale, where you may not have to worry about money, or about the competition taking you out. In order to achieve such a goal, you need to take strategic steps to secure your success. Such steps might include hiring the best staff, training existing ones to be better, managing resources, marketing campaigns and others.<
The heartbeat of a hotel is its property management system - Property Management System for short. In the past, hotel Property Management System was written down. Today, Property Management System is handled by an application, typically front desk software that incorporates all major touchpoints of the guest experience.<
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