Hotels need technology more than ever to keep guests safe during the pandemic
Hotels are incorporating technology at every turn to keep guests safe and hopefully feeling comfortable enough to stay at their struggling facilities. Rapidly developing apps and new hotel management software are being created on a daily basis to adapt to consumers' changing needs in the face of COVID-19. Customer service doesn’t mean what it used to. Service with a smile has been covered with a facemask and taken a back seat to service at a safe distance.<