The tourism and hospitality industries are fiercely competitive, and small details can make or break a business. Many hotels have targeted niche markets to differentiate themselves, with families being one of the fastest-growing segments.

Get a comprehensive list of the most essential hotel room tasks (cleaning, maintenance and amenities included) that must be cross-checked before the arrival of a customer.

When it comes to cleaning guest rooms in your hotel, your staff should be paying close attention to all areas. However, if there's one area that deserves a cleaner's utmost attention, it's the bathroom. No matter how nice the hotel or room is, and regardless of your customer service quality, a bathroom that's even slightly unclean can turn a customer off, lead to bad reviews, and potentially harm business.<

Your hotel business may have been completely closed down for some time, or perhaps you have been operating at partial capacity. Reopening feels overwhelming. How will you make sure that your hotel business is safe and ready for guests again?

Hotel managers tend directly to the customer’s needs, all while managing the entire hotel management staff. Sounds difficult, doesn’t it? Don’t worry! If you are interested in building or improving your career as a hotel manager, we got you covered.

The best way to ensure employees clean your kitchen correctly is to use the same management techniques you use in other hotel areas. Maintaining a strict schedule and assigning each task is the only way to prevent vital steps from being overlooked.

One of the main goals of any successful hotel is to meet and exceed excellence for your customers. Having the perfect guest room checklist will help carry out this goal.

Hotel automation is simply employing technology to take care of some of the many activities you have to carry out as a hotel owner or hotel manager.

Being a hotelier is no easy job, especially since there are usually various departments to manage and dozens of guests to attend to. If you are not busy with one thing, you are likely busy with another. As manager or owner, you are expected to oversee the

The advantage of having high productivity in every aspect of a hotel business while obtaining good monetary profits cannot be overemphasized. However, in the midst of having to handle so much, it is not usually easy. There are buildings to oversee, people to manage, and systems to control. Nonetheless, with time and commitment, productivity can be achieved. <

Working as a hotel manager requires that one has a certain level of experience while still working hard on the job. This is because management does not come easy, irrespective of rank. It is usually even more challenging when there are a lot of people and staff to manage. Nonetheless, with certain tricks and tips, anyone can learn to become a better manager.   <

The hotel industry is known for its hospitality and customer service. Whether it is online or in-person, hotels are expected to provide impeccable service. But have you ever thought about how hotels provide their substantial services? <